Question: Can I get a discount?
Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.
Question: Can you do sports and camp physicals?
Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we'll perform the physical. If there's a required form, please bring that with you.
Question: Do I have to make an appointment?
No, you can walk-in during our normal business hours and be seen by a physician.
Question: Do you do gynecological exams?
We perform gynecological exams when appropriate. We do not do Pap Smears.
Question: Do you do physicals?
We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.
Question: Do you do STD testing?
At AFC Urgent Care we can do a comprehensive screening for STD's. Most insurances will cover the tests but if you are not insured, we have affordable self pay prices. Our doctors will discuss the different tests and which ones would be appropriate, depending on your risk factors and symptoms.
Question: Do you have medications on-site?
Yes, as a convenience, we carry a variety of commonly prescribed medications and antibiotics that the patient can purchase. Our doctors dispense medication for our patients only. We do NOT have any narcotics or pain medication on-site.
Question: Do you provide seasonal flu vaccinations?
Yes, we do.
Question: Do you provide X-Rays at your facility?
Yes, we have state-of-the-art digital X-Ray equipment and X-Ray techs on-site.
Question: Do you take my insurance?
We participate with most major insurances. Visit our Health Insurance Information page for list of insurances we accept or call our office.
Question: Do you treat all ages?
We treat all ages 1 and up.
Question: Do you treat children?
Yes, we treat adults and children over the age of 1.
Question: Do you treat STDs?
Yes, we do. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.
Question: Does your AFC Urgent Care take Keystone Health Plan East HMO Insurance?
We accept all Independence Blue Cross plans including Keystone Health Plan East HMO & POS plans. Visit our Health Insurance Information page for list of insurances we accept.
Question: How is an Urgent Care different from my regular doctor's office?
Since we are a walk in center, you can be treated at AFC Urgent Care Center without making an appointment if you have a busy schedule or don't feel well enough to wait to see your Primary Care doctor. While both care for common illnesses, an urgent care is a better choice for non life threatening injuries that require x-rays or sutures. You should visit your Primary Care doctor if you have chronic health issues that require managed care, such as diabetes, high blood pressure or psychiatric disorders. At our Urgent Care center we work in conjunction with your Primary Care doctor and will send your visit records to your doctor so they can follow-up with you.
Question: How long is the wait to see a doctor in AFC Urgent Care Center in Downingtown?
Patients are seen on a walk-in, first come, first served basis and are usually in and out within 1 Hour. Occasionally patients may experience longer than the typical wait time if multiple people walk-in at the same time. We make every effort to staff our clinics appropriately to keep wait times to a minimum.
Question: How much do specific vaccines cost?
The cost of each vaccine is different. Please call for specific prices.
Question: How much is a typical visit?
For insured patients,we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, AFC Urgent Care will bill you for any balance still due.
Question: How much will a typical visit with insurance cost me at AFC Urgent Care Center in Downingtown?
It varies between insurance plans and individual benefits. At the time of visit, we collect the co-pay, if you have one, then bill your insurance for the services we have provided. For in-network services, if you have already met your deductible or don't have a deductible or co-insurance then insurance company will pay based on their contract rate. If we are out of network with your insurance or you have a deductible that has not yet been met or you have a co-insurance, then we will bill you for the balance based on the insurance companies contracted rate. Visit our Health Insurance Information page for list of insurances we accept.
Question: How much will the visit cost if I have no insurance?
Our average cost for a self-pay office visit is $125. We offer an on-site lab and state of the art digital X-Ray. The costs for these services are additional but we will always explain the cost before proceeding with any procedure so you can decide to move forward or not. We have a standard discount for all of our rates for patients without medical insurance.
Question: I am going abroad, do you offer travel immunizations?
Yes, please about our Travel Medical Program
Question: If I have insurance, will I get a bill after my visit?
Our fees are fixed, but the amount that your insurance company covers depends on your specific plan. For insured patients,we collect your deductible and/or your co-pay at the time of service. After your insurer processes your claim, if there is a balance due, we will bill you for the remaining balance.
Question: What do I need to bring when I come to AFC Urgent Care?
The patient needs to bring a photo ID and insurance card. If the patient is minor, we use the photo ID of the accompanying parent or guardian.
Question: What is my co-pay for a visit at AFC Urgent Care Center in Downingtown?
Co-Pays vary between insurance plans and individual benefits. The majority of patients co-pay's range between $20 to $40 but we have seen some plans with a $5 co-pay and others with a $150 co-pay. If you want to know your co-pay before your visit, please call us at 610-364-5310 with your insurance details and we can give you the exact co-pay for your plan. If you have deductible, you may owe more, and we will bill you for the balance. Visit our Health Insurance Information page for list of insurances we accept.
Question: What is the difference between Urgent Care and Emergency Room?
Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. In general, if your medical issue is life threatening call 911 or go directly to a hospital emergency room. If not, an Urgent Care Center such as AFC Urgent Care is an excellent alternative. Click here to read more.
Question: What Type of Medical Treatment do you Provide?
We specialize in fast and effective physician care, for most non-life threatening conditions due illness or injury, as well as preventive care, travel medicine and employers services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, vaccines, prescriptions & some non-narcotic medications.
However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.
Question: When should I not visit an Urgent Care practice?
If you are experiencing life threatening conditions such as significant chest pain, shortness of breath, rectal bleeding, or passing out (syncope), extremely high fevers in the young or the elderly, these types of issues are best treated in an Emergency Room at your local hospital. Although our offices are staffed by board certified physicians, life threatening emergencies often require advanced levels of care available only at a hospital.
Question: Where are you located and how do I get to your center?
We are located in Downingtown, PA across from Kerr Park and next to Planet Fitness Center and Kimberton Whole foods. You can receive more specific directions from our Directions page.
Question: Where can I get DOT/CDL Medical Card?
Our doctors are eligible to do DOT Physical Exams and issue the required Medical Card for commercial drivers license in Pennsylvania and other states. No appointments needed.
Question: Where can I get school, learners permit or sports physicals?
We offer these physicals all year round without an appointment at a low self-pay rate. We also offer employment and summer camp physicals. Visit Our Services page for more information about the services we offer.
Question: Where can I get Travel Vaccinations in West Chester, Exton or Downingtown areas?
Question: Which Urgent Care in West Chester, Exton or Downingtown take Keystone Health Plan East HMO Insurance?
Formerly AFC Doctors Express